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More Videos of K2! Info Center (the module formerly known as reporting…)

Our Sr. Product Marketing Manager, Ben Lavalley continues his series on what’s new in K2! This video is all about the new Info Center (formerly Reporting). Enjoy!

Posted in Brendan Cosgrove.

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K2 Video! – Monitoring

So many people ask us how can I monitor this or that? Or what should I monitor? This video, will walk you through some of the best features of Monitoring inside K2. You can see how monitoring exactly what you want and being alerted how you want is even better in K2. Enjoy!

Posted in Brendan Cosgrove.

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K2 Video: Patch Management

Continuing in our video series, here is a look at our Patch Management module in K2.

Posted in Brendan Cosgrove.

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K2 Video: Audit, Views, App Blocker

This video will introduce you to Kaseya’s Audit capabilities, Views, and Application Blocker.

Posted in Brendan Cosgrove.

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Kaseya and Our MSP Partner Commitment

Recently, there has been some concern in forums and other postings about Kaseya competing against its partners. Nothing could be further from the truth. Kaseya believes in and supports its MSP partners whole-heartedly.

Let Me Restate Our Commitments Here:

  • Kaseya has an express policy of referring potential customers to its MSP partners
  • Kaseya does NOT offer MSP-style services directly. Kaseya markets its IT Services only through MSPs for the sub-100 employee market. Kaseya has no interest in providing MSP style services directly to the small or lower-end of the medium-sized business segment where the full, 360° set of services is required. MSPs provide a set of value added services that Kaseya does not and cannot offer. Among the large range of services an MSP offers its customers that Kaseya cannot offer:
    • Local on-site support
    • Local project support
    • Local CIO services
    • Local procurement services
  • Our goal is not to take business from our xSP customers. In fact, we expect our efforts to actually increase business for the MSP. Our new products will increase our brand awareness which in turn creates Continued…

Posted in Gerald Blackie.


K2 Video: Agent Procedures

We’ve been working on a set of videos showing K2 and some of the highlights of new/updated features. Here’s one for Agent Procedures (used to be called scripting) and Scheduling:

Posted in Brendan Cosgrove.

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