I am beginning to see and hear of a trend where by more and more content is moving to the cloud and IT managers are placing a decreasing amount of importance on remote backup software to grab native laptop data. I mean with SaaS storage solutions and cloud based applications, why backup your laptop? Google Apps and Microsoft’s Live Office keep everything online, shared, and accessible anywhere. Life is good, let’s move everything to cloud, kick back, and relax!
Is this right? Let’s take a moment and walk-thru what is on my laptop.
- 100 preparation hours worth of PowerPoint Presentations that I have physically given and have not taken the time to upload into our online storage app
- $100 in music Continued…
Posted in Chad Gniffke.
Tagged with IT Business.
By Chad Gniffke, Sr. Product Marketing Manager
– October 13, 2009
How to Really Hide the VNC System Tray Icon
When the Kaseya agent is installed and VNC is used for remote control, it is common knowledge that the VNC system tray icon also appears. If you have tried to get rid of this little bugger and failed, you may have done just this.
If you run the “Hide VNC System tray icon” script, you have to make sure that you check the option accordingly under the Remote Control — Set Parameters. If you do not, the first time you take control of the box it will unhide the system tray icon.
This tip brought to you by Wilki Budiwarman, Technical Trainer and Consultant for Kaseya Professional Services. Thanks Wilki!
Got questions about this? Visit forum.kaseya.com and find your answer.
Posted in Chad Gniffke.
Tagged with Tips and Tricks.
By Chad Gniffke, Sr. Product Marketing Manager
– October 6, 2009
Many of you have been waiting for the Kaseya next generation application to be released and ready for market. There have been previous comments made concerning the launch of October 1 and now that it is the 5th, well you can figure it out.
With that, the application is nearing “launch readiness” and formalized communication will be coming your way with new time-lines very soon.
Kaseya is a very important part of our customers business and we will not release the product until it meets expectations and requirements needed for a successful business. Know that our delay is only insuring the highest level of quality control possible.
Thanks to everyone for your continued patience.
Comments welcome, I will do my best to answer all of them.
Posted in Chad Gniffke.
By Chad Gniffke, Sr. Product Marketing Manager
– October 5, 2009
This is one of those questions we never get, but after we tell people about it, they use it!
To create copies of Kaseya sample Event Sets
- Edit the sample Event Set
- Click Export Event Set
- Copy the XML text to the clipboard Continued…
Posted in Jacklyn Concannon.
By Jacklyn Concannon, Kaseya Tipster
– September 15, 2009
Here is a quick tip from our new Kaseya Tipster, Jacklyn Concannon. If you are looking for ideas that will save you time watch for more these each week.
When configuring Monitoring, if you want the alerts to go to an email address (say helpdesk@), it’s a lot quicker to temporarily change your own email address (System>Preferences) to that alert address – it will save you retyping it every time. Don’t forget to change it back when you’re finished.
To receive timely updates of all Kaseya blog posts via email, subscribe to our email alerts on the right side menu.
Posted in Jacklyn Concannon.
Tagged with Tips and Tricks.
By Jacklyn Concannon, Kaseya Tipster
– September 11, 2009
I loved reading the update from Alan Davis (VP, Global Product Services) this month! It is common knowledge, throughout the globe, that Kaseya 6 is just around the corner and everyone here at Kaseya is in training for the big launch on October 1st. To get a little taste of what it is like around here, watch this!

Despite Kaseya supports’ extra workload I am pumped to share the stats for the month of August.
Dear All,
Kaseya Support has had an extremely busy month. Over and above our usual activities and responsibilities the staff have been working hard with our Version 6 beta sites, our KES 2.1 beta customers Continued…
Posted in Chad Gniffke.
Tagged with kaseya support.
By Chad Gniffke, Sr. Product Marketing Manager
– August 28, 2009
Recent Comments