With SaaS Do You Really Need Remote Backup Software?

I am beginning to see and hear of a trend where by more and more content is moving to the cloud and IT managers are placing a decreasing amount of importance on remote backup software to grab native laptop data.  I mean with SaaS storage solutions and cloud based applications, why backup your laptop?  Google Apps and Microsoft’s Live Office keep everything online, shared, and accessible anywhere.  Life is good, let’s move everything to cloud, kick back, and relax!

Is this right?  Let’s take a moment and walk-thru what is on my laptop.

  • 100 preparation hours worth of PowerPoint Presentations that I have physically given and have not taken the time to upload into our online storage app
  • $100 in music
  • Over 20GB of company video.  Most of which I have uploaded into our content delivery network, but in some cases I am the only one with the raw copy
  • My entire Skype history (which I HATE losing)
  • My “getting things done” application that is invaluable to my daily job of keeping track of my to-do items.  It is a local app with no online synchronization.  Call me old fashioned.
  • 1Gb of image files
  • over 50 Photoshop files used during brain storming and application design specs
  • a record of all of my expenses since I started here at Kaseya

This is a pretty good list.  There are obviously a bunch of programs and  odds and ends that might be fairly important as well, but if I lost them it wouldn’t be the end of the world.

Now let’s take a step back and really look at the list.  Could I upload all of this into the cloud?Maybe, but I am a “lazy enduser” living in fairy tale land where laptop computers don’t fail.  I am safe here.  The truth is my office has a 10MB up and down Internet connection, but I don’t feel I have the time or patience to upload all of these files manually.  After all I have an incredible IT department that can restore anything I need.  Right?

Remote Backup Software is a Necessity

After running through this exercise myself, I am more convinced than ever that remote backup is no longer a luxury, but a paramount piece of IT.

The bottom line is that laptops need some form of remote backup software installed and running on them at all times.  There is still too much important data out there to just depend on the cloud for everything.  If you don’t believe me, see for yourself, the cloud does fail.

10 thoughts on “With SaaS Do You Really Need Remote Backup Software?

  1. Chad,
    I have to agree. Even if your data is in cloud doesn’t mean you are off the hook for backups. Look at the data loss that occurred last week with the Danger servers (owned by Microsoft) and Sidekicks. The servers failed and users with Sidekick PDA’s lost all contacts/calendar and other personal data.

    http://tinyurl.com/yk8ec6b

    1. Mike, I would get fired for not mentioning that the Kaseya BUDR solution is meeting this need for many service providers. If you haven’t looked at it recently, you may to. It could be used (at a minimum) to grab the My Documents folder off of each laptop and/or grab an entire image. When setup properly, it does a FULL backup once and then incrementals from that point on. My favorite part is that it stitches the incremental backups to the FULL backup so on restore you don’t have to run 99 restores to get yesterdays data. Pretty cool stuff.

      1. I can’t say enough good things about Kaseya BUDR. I have had several critcal recoveries since offering Kaseya BUDR to our clients. My only concern now is Windows 7! There appears to be problems with the current version of Acronis used in BUDR. I hope that fix does not take too long as we have several SLA clients moving to Windows 7 from Vista.

  2. Excellent article, it’s amazing how many people lose all there files. The best advice I’ve heard is to backup all your files using one of the many services available these days.. I’ve used Druvaa for a couple years now. It saved my butt when I got a virus and lost everything.

  3. Moving to the cloud is very do-able but then theres the risk of what do you do when the Internet goes down or an cloud outage? Usually these are temporary outages that don’t last that long but hey in other situations it could. For larger companies with larger data and more employees I think you would take a more hybrid approach. For smaller companies moving 100% to the cloud, which is do-able, your still going to have to backup data in the cloud because you never know what may happen. Wether your using an Amazon EC2 instance to run applications in the cloud or Google Apps for documents you always need a backup plan. Never put all your eggs in one basket! You’ll always need that data in atleast two different places.

  4. I realize this thread is a bit on the older side, but I have a question. I am an existing customer of Cloud Services Depot, a Hosted Kaseya solution user. Not sure if anyone here is also using HOSTED Kaseya (whether it be from CSD or VirtualAdministrator or elsewhere) but if you are, you’re no doubt familiar with my question. Kaseya’s BUDR, which we love like everyone here seems to agree, is no longer an option if you use HOSTED Kaseya. They cannot get licensing from Kaseya for backups, and it’s not yet built into the licensing model for K2. So, I can’t go to K2 or I lose my backups, and I can’t sell new backups to custs and have them under Kaseya’s hood. What’s a guy to do? Any suggestions?

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