Tips and Tricks: Desktop Collector

How many times have you called a user to resolve an “critical” issue and they didn’t print, screenshot or document in any way the error message?  This desktop collector will give the users’ quick and easy access to grab a screenshot, video, or audio clip and submit it through the built in end user self-service portal in Kaseya.

Click here to download the Desktop Collector from Kaseya Connections, our online community.

Leave a Reply

Your email address will not be published. Required fields are marked *