Efficiently monitoring hundreds of school systems and increasing security of IT environments are core functions educational IT administrators perform on a daily basis. Remote systems management delivers the ability to look across multiple operating systems and platforms, drilling down to the individual device level from a central dashboard. Remote systems management software enables a proactive approach to improved operations and increased client (administrators, educators, students) satisfaction.
Image this scenario: A server in the multi-media lab crashes in the middle of class at least once a week, preventing students from completing their assignments on time. Every time the server crashes, the professor logs on to the network and creates a ticket which is routed to the help desk. By the time an IT administrator logs into the system, the class is nearly over and the professor has had to postpone the assignment. He and the students are frustrated, and their opinion of the IT department is less than stellar.
What if every system on the network was continuously monitored and automatic alerts were issued to the help desk whenever a CPU breached a 50% utilization rate? What if an IT administrator could remotely access the server, call up performance data that includes CPU usage, available memory at the point in time the CPU spike occurred, the operating system version and other pertinent information? Proactive remote systems management could have prevented that server from crashing.
Automate IT Tasks with Remote Systems Management Software
With remote systems management software, educational IT administrators can automatically flag systems for changes, disk capacity, protection violations, performance and downtime. They can easily monitor event logs from a centralized console to better analyze and fix recurring issues. By monitoring the windows event log, IT administrators can identify potential problems before they become real problems, thus avoiding downtime and eliminating the need to interrupt faculty, students or staff while they’re trying to complete their work.
Educational IT administrators should not be thought of as interruptions and annoyances, but rather as valuable resources who can help:
- Turn information into insight
- Deliver better quality services more quickly
- Facilitate collaboration between students and teachers
- Drive efficiency
- Manage risk
Does your school or classroom have remote systems management capabilities? If not, imagine how they could improve your working environment. Not only would your team be better able to perform its duties, the way IT administration is perceived by your clients would be significantly improved.
Learn more about Kaseya remote systems management. Download our free white paper: “School IT Systems Management Complete and Integrated Remote Control” now!