Retailers with numerous point-of-sale solutions, kiosks and digital signs have the challenge of keeping each system updated and running properly.
“Particularly with kiosks, they can’t be sending people to every single kiosk to update them to make sure they have the latest version of software and patching and security,” said Ray Barber of Kaseya, a company demonstrating its solution last week in Chicago at the Ramp conference. “They need to be able to do that remotely.”
Many retailers, including Redbox, use Kaseya to manage and secure all their devices wherever they are distributed. The Kaseya software allows them to manage their infrastructure from one place, Barber said.