I think it’s fair to say the nation’s healthcare organizations are under increasing pressure to cut costs and work more efficiently. But, equipment and software management consume large amounts of time and resources. IT team members can spend an inordinate amount of time maintaining networks and servers and managing updates, patches and break-fix issues for end users. According to Forrester, 75 percent of a typical IT budget is spent on simply maintaining existing IT operations, which most of the time results in highly fragmented IT environments.
An automated healthcare IT solution is the answer to the above scenario. It can ease the pain of administration, monitoring and helpdesk chores. Time-consuming administration is handled by the technology platform, which runs in the background and requires little to no human intervention. IT departments typically realize immediate time savings and efficiency benefits, including reduced licensing fees for software maintenance. An automated healthcare IT solution also provides improvements in visibility and transparency. By knowing exactly what is on a healthcare organization’s systems, how the systems are being used and by whom, IT departments can better maintain their networks and devices.
When healthcare organizations automate existing IT systems, the benefits realized range from reduced downtime and increased productivity to cost reductions and improved user satisfaction. Automated performance monitoring and available systems management tools increase uptime, productivity and user satisfaction.
For example, the Kaseya healthcare IT solution includes the following modules and content:
- Desktop Policy and Power Management
- Directory Services
- Discovery, Audit and Inventory
- Endpoint and Network Monitoring
- Imaging and Deployment
- ITIL Compliant Service Desk
- Mobile Device Management
- OS Migration
- Patch Management
- Remote Control and Management
- Software Deployment and Agent Scripting
A healthcare IT solution that automates processes and delivers comprehensive remote support capabilities can certainly make IT tasks a lot easier, helping healthcare organizations operate more efficiently and securely.
With the large investment healthcare organizations make in security, recent evidence shows that one fact may be overlooked far too often – good security begins with sound IT management. Learn more in this complimentary webinar on healthcare best practices: 4 critical IT strategies to avoid data breaches. Don’t let the attacker find the systems management weaknesses in your healthcare IT solution!
Forrester IT operations report: