In part one of this two part blog series, we learned about the benefits of IT automation solutions and 5 highly effective habits of indispensable IT departments. For this blog post, we’ll discuss the final 5 highly effective habits of indispensable IT departments. Improve the status of your IT department within your organization and simultaneously upgrade department activities from tactical to strategic with IT automation solutions.
Effective Habit #6: Replace Point Solutions with a Single, Integrated One
Multiple solutions for different facets of the environment create issues with productivity and training. Different solutions have different interfaces – each must be learned and IT staff must change gears when moving from one to another. There are also integration issues when one vendor’s solution can’t seamlessly pass information to another vendor’s solution. A single, integrated IT automation solution to manage all facets of the environment saves time and money.
Effective Habit #7: Keep Your Organization’s Data Safe – Automatically
Visibility into ALL devices connecting to the network is key. You must be able to see who is connecting to the network and what they’re doing at all times. If you can’t see it, you can’t manage it. Automated audit reports and backups create a stable, secure environment.
Effective Habit #8: Proactively Identify Issues Before They Become Problems
Automated monitors and custom alerts can notify IT before users notice that there’s a problem. It’s much easier to maintain SLAs when issues are addressed before they become problems. Instead of putting out fires, you can resolve issues by identifying the root of a problem at a glance.
Effective Habit #9: IT Automation Solutions Work on Users’ Devices without Interrupting Them
Remote monitoring and access of user devices allows you to perform maintenance activities without asking users to step away from their machines. Perform the necessary tasks while users remain productive and unaware of your activity.
Effective Habit #10: Robust Reporting Proves the Value of the IT Department
Provide performance/productivity/SLA information to business management to justify the cost of IT in a way they can understand. When no system problems disrupt their day, C-level execs often assume that IT investments are unnecessary. Sophisticated reporting from IT automation solutions makes the value of investments that enable uptime readily apparent.