Five Steps to Optimize and Expand Your Cloud Offerings

Microsoft Office 365 is a roaring success, with millions of end users moving productivity to the cloud. This creates new challenges for IT pros and managed service providers.

Smart MSPs, however, are turning these challenges into opportunity. Already 87% of MSPs now use Office 365, and 63% see it as a growing business.

Tune in Thursday, Sept 21 at 2 PM EST for our webinar on optimizing your cloud offerings, with a special emphasis on Office 365.

Here are a few things you’ll learn:

  • How to optimize your Microsoft Office 365 offering
  • How to successfully expand into public cloud with Microsoft Azure
  • How to increase your revenue and differentiate your managed services practice

Monetizing the Cloud with Unigma

There are three bits of advice for MSPs looking to monetize the cloud.

  1. Adopt a managed cloud offering, such as one driven by Unigma by Kaseya, which will increase profits and monthly recurring revenue.
  2. Lead clients to your cloud management services, and deter them from going directly to CSPs or public clouds.
  3. Keep customers loyal and reduce churn with a “sticky” high quality private label cloud solution.

Unigma comes with a Go-to-Market-in-a-Box, a complete set of resources for MSP success, including these training modules:

  • How to position
  • How to price
  • How to prospect
  • How to generate leads
  • How to sell effectively
  • How to take action immediately

The Unigma Value Proposition

As IT shops and MSPs move applications to the cloud, they need visibility and insight into what they are using and paying for. Often users buy a cloud service, keep adding workloads such as additional Office 365 users, and are shocked when the bill rises. With Unigma, those surprises come to an end.

Unigma is a unified cloud management platform that saves customers money, automates cloud management functions, carefully monitors performance, and can cut costs for Office 365 installations and associated labor.

Keeping Costs in Check

Cloud services can be quite complex, with multiple tiers and hidden costs. For instance, prices can go up when new features are added, workloads increased, or capacity added. A study by Research in Action found that 79 percent of the 486 IT respondents are worried about hidden cloud costs like these.

These issues are more troubling now that many enterprises are using multiple cloud services. “The Meta-Cloud, where enterprises use many different cloud service providers (CSP) is a significant trend in the adoption of off-premises cloud services,” said Cliff Grossner, Ph.D., senior research director for data center, cloud and SDN at IHS Markit. “In a recent IHS Markit report, respondents indicated they expected to be using on average 8 different CSPs by 2018, which will drive the need for solutions making it easy to manage performance, automate application deployment and optimize costs for enterprises building Meta-Clouds.”

Unigma lets IT managers and MSPs understand their cloud costs in detail, and offers tools to keep these costs in check. In fact, before you even sign a cloud contract you can understand the costs by using the Unigma cloud calculator, which details the prices of AWS, Azure and Google clouds.

In the latest version of the Unigma solution, users have full visibility and a unified single pane of glass view into multiple clouds, including costs analytics with real-time views into all expenses.

With Unigma, IT admins and service directors can perform a thorough cloud cost analysis, including spotlighting cost savings through unused load balancers and databases. You can also get a total insight into the utilization and cost of your cloud resources. This information offers precise and detailed recommendations on how to optimize your Office 365, AWS, Azure and Google spending.

Reducing Office 365 Labor Costs to Drive Profits

Office 365 can be complex to properly invoice users. With Unigma Billing Manager, the old manual reconciliations are replaced with automated, regular billing. It also integrates with your PSA that makes managing Office 365 and related costs a breeze, leading to major savings in your labor costs.

Kaseya has two other solutions that can help you build out your cloud services.

AuthAnvil and Security-as-a-Service (SECaaS)

AuthAnvil is a two-factor/multifactor authentication (2FA/MFA) solution that also includes password management and single sign-on (SSO). And is the perfect foundation for Security-as-a-Service.

For MSPs, the SECaaS version is not just available on-demand, but is packed with resources to help providers quickly launch effective identity management services and fully monetize the solution to increase monthly recurring revenue (MRR).

To jumpstart your new service, AuthAnvil service providers get our “Go-to-Market in a Box”. This includes training that get your staff to immediately and effectively sell two-factor authentication (2FA) and single sign-on (SSO) as a service. You also get white-labeled sales and marketing materials to drive sales, and weekly 2FA and SSO webinars for your MSP clients to build interest in your service.

For more information on AuthAnvil Security as a Service visit: https://authanvil.com/msp-solutions/security-as-a-service.

Traverse Network Monitoring-as-a-Service (NMaaS)

Traverse is a network monitoring and management solution that works with internal networks, the cloud, and hybrid networks. It tracks performance, uncovers problems, performs root cause analysis and resolves problems.

The new NMaaS solution offers:

  • Access to one of the most powerful infrastructure monitoring platforms on the market
  • Sales and marketing training and resources to help get new sellers to market quickly
  • A valuable multi-tier, multi-tenant monitoring service that fits customers of all sizes
  • An easy source of monthly recurring revenues from new and existing customers

For more information on Traverse Network Monitoring as a Service visit: http://www.traverse-monitoring.com/solutions/msp-monitoring-software

dougbarney

Doug Barney was the founding editor of Redmond Magazine, Redmond Channel Partner, Redmond Developer News and Virtualization Review. Doug also served as Executive Editor of Network World, Editor in Chief of AmigaWorld, and Editor in Chief of Network Computing.

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