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Kaseya Offers Answer to MSP and Client Credential Cracking Woes

Security has always been paramount for MSPs. But now that hackers are going out of their way to compromise service providers and use that foothold to attack clients, the need for protection has multiplied

That’s why Kaseya today announced AuthAnvil MSP Protect, a service that protects MSP networks from password cracking incursions and forms the basis of new MSP Security as a Service (SCaaS) offerings. The new MSP Protect is a complete solution to password security, and includes two-factor authentication (2FA), single sign-on (SSO), and a password server for rich password management. Continue Reading…

Really Setting the Record Straight: Response to ConnectWise’s ‘Fake News’ Blog Post

On May 19, 2017, Arnie Bellini, the CEO of ConnectWise, published a blog on the ConnectWise website titled “Setting the Record Straight: ConnectWise & Kaseya.” That same day, he emailed me directly to say, “Come on Man!” from “one Italian CEO to another” and attached a threat letter from ConnectWise’s lawyers.

Let me set the record straight. Kaseya never said that ConnectWise was discontinuing its Automate (formerly LabTech) product line. Kaseya welcomes the competition and looks forward to facing off with ConnectWise in the marketplace by offering the BEST products available. We at Kaseya are very proud to offer the industry-leading MSP Platform, which is flexible, reliable, secure, scalable and open — everything that MSPs need to scale their operations and grow their businesses. Continue Reading…

Kaseya BMS – Taking ConnectWise Customers Even Before a New Version Arrived

Kaseya has reinvented the way to do Professional Services Automation (PSA) with the BMS solution. The idea is to offer PSA functions at a fraction of the normal cost with gobs of added value.

Now Kaseya has brought BMS to the next level with a brand new version that is still one-third the price of competitors’ alternatives. Continue Reading…

Kaseya Launches Cloud Management Suite with Acquisition of Technology Leader Unigma

Kaseya continues its portfolio growth streak with this week’s acquisition of Unigma, which was announced at Kaseya Connect in Las Vegas.

The Unigma Cloud Management Suite is now a core part of Kaseya’s IT Complete, an architecture and solutions stack for MSPs and for IT groups in particular vertical markets, such as health care and higher education. With this stack, a vast swath of IT operations can be automated and secured.

As MSPs move their clients aggressively to the cloud, they need solutions to monitor and manage public cloud performance and conduct precise cost analysis. Continue Reading…

Kaseya Partners with Webroot to Help MSPs Offer Total Endpoint Security

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Security is the No. 1 issue MSPs face today, and keeping client endpoints safe is paramount. Providers that rely on Kaseya VSA now not only have Webroot SecureAnywhere fully integrated with the RMM, but they also can purchase this endpoint protection directly from Kaseya. Continue Reading…

The Best RMM Just Got Better

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Late last year Clarity Channel Advisors declared Kaseya VSA 9.3 as the best RMM for MSPs. Now that same RMM has been boosted with a bevy of new features that all add up to VSA 9.4, released in January.

Aimed at managed service providers (MSP) and IT departments, VSA 9.4 is packed with functions that let both constituencies more fully automate the management and protection of IT resources through policies and enhanced remote control. Continue Reading…

The Kaseya “Times Twenty” Initiative: What it Means and Why It’s Vital to the Future of Your Business

Kaseya’s mission is to provide the technology and best practices that MSPs need to succeed.  We always focus on ways to help MSPs drive down the cost of administrative (i.e., non-revenue generating) tools and activities to free-up precious human and investment capital to be re-invested in new revenue generating services that drive growth.

I’m pleased to introduce Kaseya’s “Times Twenty” initiative, which focuses on enabling MSPs to put that capital to work in designing and deploying IT service offerings that will generate a 20 times return on their investment.

At its core, the Times Twenty initiative is about the value of money.  Specifically, your money.  You and your staff (all of them – marketing, sales, service delivery, finance and admin) work hard to earn this money.  You can’t afford to invest it in anything – people, technology, systems – unless you know you’ll be getting a high return on your investment.

Continue Reading…

Five Things You’ll Learn at Kaseya® Connect

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If you haven’t decided to attend Kaseya Connect this year, what are you waiting for? Here are five things you’ll learn at this year’s event:

Continue Reading…

Half of the Top-Ranked MSPs use Kaseya

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Kaseya has always been at the front of the pack in terms of solutions that successful MSPs use to run their businesses.  2014 is no exception. Once again, we are honored and humbled to announce that Kaseya MSPs continue to dominate the MSPMentor 501 list for 2014, with our customers claiming nearly 50% of the top 100 spots!  Congratulations to you from all of us.

The 501 companies on the list reported a 28% increase in recurring revenue from 2012 to 2013, 33% more PCs under management, and 32% more servers and network devices under management. Wow!  We are thrilled to see our customers achieve significant and sustainable growth in their businesses.  It’s a validation that MSPs CAN grow and DO grow with Kaseya.

We were happy to see a number of these top MSPs at our recent annual user conference, Kaseya Connect held earlier this month.  In addition to having the opportunity to congratulate them in person, we were able to hear firsthand about their challenges and opportunities.  And they were loud and clear. With the prevalence of cloud, mobility, virtualization and other IT trends, they need an integrated solution to manage all of IT simply, centrally and automatically.  We’re so happy that Kaseya is that solution.

For those not yet Kaseya customers, we invite you to see how and why the top MSPs power their business with us.  Register for a live demo and learn how we can help you grow your business.

 

Four Burning Questions that Will Be Answered at Kaseya Connect 2014

CLOUD1.) What are some of the disruptive trends facing IT professionals today and how do I overcome them?

Cloud computing, mobility and big data demand unprecedented scalability, reliability, speed, performance and usability. These are the big disruptive trends that are completely transforming the way that organizations conduct business. They also pose big challenges and big opportunities for today’s MSPs and IT organizations. At Kaseya Connect, our CTO, Prakash Khot will dive deep into some of the key trends and use cases that are driving change within organizations, he’ll define some of the challenges they represent for IT, and lay out principles for an ideal management platform that will help IT professionals manage transformation in the era of cloud computing, mobility and big data.

2.) What is going on with remote control?

Remote control sessions depend upon various pieces of technology such as signaling, encryption, messaging, video codec, dynamic buffering, P2P, PsuedoTCP and Relay. The Kaseya team has been busy rebuilding our entire remote control solution from the ground up with a focus on speed, performance and reliability. At Kaseya Connect, our product experts will reveal the latest on the next generation of Kaseya’s remote control.

3.) How can I take my Kaseya administrator skills to the next level?

Kaseya Connect includes a number of sessions specifically focused on helping you develop your advanced administrator skill set in Kaseya Virtual System Administrator, Kaseya Traverse, Kaseya BYOD Suite and Mobile Device Management. Those looking to become a Kaseya Certified Administrator (KCA), should also look into attending our Pre-Conference Training. In the two days leading up to the Kaseya Connect, we’ll be offering a course for experienced Kaseya administrators who want to take the KCA exam and get certified and a boot camp course especially designed for those who are new to Kaseya and want to get on the right path to eventually becoming a KCA.

4.) What can I learn from other companies using Kaseya solutions?

Nothing beats hearing from other Kaseya users so you can benefit from their best practices and lessons learned from their years of experience with Kaseya’s solutions. That’s why the Kaseya Connect agenda is full of customer driven panels, case study sessions and best practices sessions. Attend Kaseya Connect and benefit from the wisdom of other successful Kaseya customers such as Anchor Point IT Solutions, CodeBlue, CWPS (Connected WorkPlace Solutions), Shield Watch, UTG Solutions and more.

If you haven’t decided to attend Kaseya Connect this year, what are you waiting for? Don’t miss the opportunity to experience Kaseya Connect and get answers to all of your burning questions. Register today.

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