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Half of the Top-Ranked MSPs use Kaseya

MSPMentor MSP501

Kaseya has always been at the front of the pack in terms of solutions that successful MSPs use to run their businesses.  2014 is no exception. Once again, we are honored and humbled to announce that Kaseya MSPs continue to dominate the MSPMentor 501 list for 2014, with our customers claiming nearly 50% of the top 100 spots!  Congratulations to you from all of us.

The 501 companies on the list reported a 28% increase in recurring revenue from 2012 to 2013, 33% more PCs under management, and 32% more servers and network devices under management. Wow!  We are thrilled to see our customers achieve significant and sustainable growth in their businesses.  It’s a validation that MSPs CAN grow and DO grow with Kaseya.

We were happy to see a number of these top MSPs at our recent annual user conference, Kaseya Connect held earlier this month.  In addition to having the opportunity to congratulate them in person, we were able to hear firsthand about their challenges and opportunities.  And they were loud and clear. With the prevalence of cloud, mobility, virtualization and other IT trends, they need an integrated solution to manage all of IT simply, centrally and automatically.  We’re so happy that Kaseya is that solution.

For those not yet Kaseya customers, we invite you to see how and why the top MSPs power their business with us.  Register for a live demo and learn how we can help you grow your business.

 

Four Burning Questions that Will Be Answered at Kaseya Connect 2014

CLOUD1.) What are some of the disruptive trends facing IT professionals today and how do I overcome them?

Cloud computing, mobility and big data demand unprecedented scalability, reliability, speed, performance and usability. These are the big disruptive trends that are completely transforming the way that organizations conduct business. They also pose big challenges and big opportunities for today’s MSPs and IT organizations. At Kaseya Connect, our CTO, Prakash Khot will dive deep into some of the key trends and use cases that are driving change within organizations, he’ll define some of the challenges they represent for IT, and lay out principles for an ideal management platform that will help IT professionals manage transformation in the era of cloud computing, mobility and big data.

2.) What is going on with remote control?

Remote control sessions depend upon various pieces of technology such as signaling, encryption, messaging, video codec, dynamic buffering, P2P, PsuedoTCP and Relay. The Kaseya team has been busy rebuilding our entire remote control solution from the ground up with a focus on speed, performance and reliability. At Kaseya Connect, our product experts will reveal the latest on the next generation of Kaseya’s remote control.

3.) How can I take my Kaseya administrator skills to the next level?

Kaseya Connect includes a number of sessions specifically focused on helping you develop your advanced administrator skill set in Kaseya Virtual System Administrator, Kaseya Traverse, Kaseya BYOD Suite and Mobile Device Management. Those looking to become a Kaseya Certified Administrator (KCA), should also look into attending our Pre-Conference Training. In the two days leading up to the Kaseya Connect, we’ll be offering a course for experienced Kaseya administrators who want to take the KCA exam and get certified and a boot camp course especially designed for those who are new to Kaseya and want to get on the right path to eventually becoming a KCA.

4.) What can I learn from other companies using Kaseya solutions?

Nothing beats hearing from other Kaseya users so you can benefit from their best practices and lessons learned from their years of experience with Kaseya’s solutions. That’s why the Kaseya Connect agenda is full of customer driven panels, case study sessions and best practices sessions. Attend Kaseya Connect and benefit from the wisdom of other successful Kaseya customers such as Anchor Point IT Solutions, CodeBlue, CWPS (Connected WorkPlace Solutions), Shield Watch, UTG Solutions and more.

If you haven’t decided to attend Kaseya Connect this year, what are you waiting for? Don’t miss the opportunity to experience Kaseya Connect and get answers to all of your burning questions. Register today.

Get on the Path to Become a Kaseya Certified Administrator at Kaseya Connect

Did you know that Kaseya Connect attendees can also register for valuable pre-conference training? Make the most of your trip to Las Vegas by taking advantage of one of Kaseya’s pre-conference training options. Registered Kaseya Connect attendees may choose from the following courses:

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Kaseya Certified Administrator (KCA): Test Prep and Exam

April 12 – 13, 2014, Mandalay Bay, Las Vegas

Special Kaseya Connect Pricing: $995

This 2-day training class is for experienced Kaseya administrators who do not need a training program, but simply want to take the Kaseya Certified Administrator exam. Attendees will use this session to understand how the exam is structured, review key concepts on the exam, and then sit the exam.  This session is for those already experienced with Kaseya Virtual System Administrator (VSA) and already comfortable with general system configuration, agent deployment, audit, live connect and remote control, and have strong exposure to functions such as Patch Management, Ticketing, Info Center, Monitoring, and Agent Procedures.  During this test prep session, candidates will be provided with the virtual lab environment utilized for the practicum on the exam, and run through sample hands-on exercises to prepare.   On day 2, participants will take the Kaseya Certified Administrator exam, proctored by a Kaseya representative.  Note: A “pass” on the exam is not guaranteed, but for those who do not pass, the training platform and a re-test will be extended for 30 days after the conference.

Kaseya Certified Administrator (KCA): Quick Start Boot Camp 

April 12 – 13, 2014, Mandalay Bay, Las Vegas

Special Kaseya Connect Pricing: $1500 (a $2500 value)

During this expert led, 2-day in-person workshop, administrators who are new to Kaseya will get started on the path to becoming a Kaseya Certified Administrator through an introduction to the core functions of the VSA. Topics will include Agent Deployment, Views, Templates, Agent Menu, Audit, Remote Control, Live Connect, Patch Management, Monitoring, Policy Management and Agent Procedure. Participants will be provided with a virtual lab environment and hands-on lab exercises during the course. After the course, participants will be given 90-days of access to the virtual lab environment, during which the remaining hands-on labs can be completed while preparing for the KCA exam. Students will have one attempt at the KCA exam during their training period.

Don’t miss the opportunity to combine valuable training with your Kaseya Connect registration while our early bird conference rate is still in effect through February 28. Register now for Kaseya Connect and our pre-conference training to guarantee your seat. Space is limited, and participation is reserved on a first-come first-served basis, so sign up early.

Kaseya Connect Early Bird Rate Extended Through February 21

The early bird registration discount for Kaseya Connect has been extended for an additional week. Register through February 21 and receive the special discounted rate of $695, a $200 savings over the standard rate of $895.

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The Kaseya Connect agenda is packed with opportunities to gain actionable insights, learn best practices and network with other Kaseya users:

  • Learn more about Kaseya’s strategy, vision and product roadmap
  • Hear forward looking insights on the market from Kaseya executives and other industry experts
  • Listen to Kaseya customers discuss their experiences, accomplishments and lessons learned working with Kaseya solutions
  • Connect and interact with your peers, Kaseya executives, and members of the Kaseya partner community

Don’t miss the opportunity to experience Kaseya Connect at a substantial savings. Register today to take advantage of our early bird rate.

For more information about Kaseya Connect 2014,please visit www.kaseyaconnect.com. We look forward to hosting you in Las Vegas.

Kaseya BYOD has arrived!

Kaseya BYOD Suite

There is no doubt in our minds that the need for securing data on mobile devices is going to continue to grow.  We will all hear more and more stories about data breaches via mobile devices and with today’s release of Kaseya BYOD Suite, the risk posed by personal mobile devices with direct access to corporate networks and business data can be addressed with confidence.

Kaseya BYOD Suite consists of three apps that allow you to secure email, documents, and even intranet applications like SharePoint. These can all be deployed with or without an MDM solution.  BYOD is about securing the data not managing the devices.

We’ve got the details on the suite over here.

 

Five New TechJams Starting!

Kaseya Support is AWESOME!

Kaseya Support Specialists routinely document commonly asked questions, configuration techniques, and troubleshooting steps in knowledge base articles. To enable our customers to get the best from the product, we have brought these resources together to form the foundation of the Kaseya Support TechJam sessions.

Space is limited! To register, click on any of the links below:

Mar 21 @ 8am PDT (US) – Service Desk

Mar 28 @ 8am PDT (US) – Info Center / Reports

Apr 04 @ 8am PDT (US) – Agent Procedures

Apr 11 @ 8am PDT (US) – Data Backup

Apr 18 @ 8am PDT (US) – Monitoring

Much more than a product demonstration, Kaseya Support TechJams are designed to bridge the gap between the platform user guide and real world scenarios so that you can build upon your knowledge and practical experience of Kaseya.

These weekly sessions will run for approximately 50 minutes, and will include time for customer questions.

If you have any questions at all, please contact field.marketing@kaseya.com

Kaseya MSPs Rank Highest Worldwide for 2013

Way to go Kaseya MSPs! You’ve done it AGAIN!

It’s a new year, already filled with exciting changes and significant MSP opportunities. But for some of you, a few things remain the same, and selfishly, we are happy about that. The new MSPmentor Top 100 rankings for 2013 are out. In the table below, see how many MSPs running Kaseya were represented on the list:

MSP_mentoir_501_2013

Kaseya has always been at the front of the pack in terms of solutions that successful MSPs use to run their businesses. 2013 is no exception. Once again, we are honored and humbled by the fact that so many of the Kaseya MSPs continue to dominate the MSP Mentor 100 list for 2013.  Additionally, just over 51% of all 485 survey respondents use Kaseya.   Good for you! Congratulations from all of us.

Like proud parents, we are thrilled that our customers are seeing significant and sustainable growth in their own businesses. We are more excited that so many of you show up year after year on this list and with so many Kaseya customers ranked near the top, it’s a validation that MSPs CAN grow and DO grow with Kaseya. We applaud your hard work and we sincerely appreciate your partnership with us, both of which give us the information we need to continue to build – and support – the Kaseya Solution that powers your business. We remain committed to these areas because we know you count on us to do so.

No big surprise right? Not at all, and with so many Kaseya MSPs ranked on the list, it serves to highlight how our innovative customers are finding more and more IT task management work to be  automated and how more work is being done centrally and remotely. The industry pundits still take notice, too. These accolades reinforce our belief that product innovation still matters and that robust and efficient vendor support is still important.

As our annual user conference approaches – Kaseya Connect is April 29th – we can’t wait to see you all in Las Vegas to congratulate you in person. And we are ready to engage with you so and gather your feedback, organize it into valuable solution requirements, prioritize it for your use on our product road map, so that we can further our commitment to building the right solution that works well for so many of you.

For those of you who are not yet Kaseya customers, I hope you are ready see Kaseya in action. We invite you to see how and why the top MSPs power their business with us and I encourage you to register for a live, weekly Kaseya product demonstration.

As the saying goes, seeing is believing, and I think you’ll be glad you gave us a look.

Kaseya 6.3 is HERE!

keep-calm-kaseya-6-3-is-here

This new year has come out of the blocks fast and it couldn’t be more exciting.  We are thrilled to announce the general availability of Kaseya 6.3!  This release is packed full of new features and refinements that we are very excited to see already being put to use by customers worldwide.

Some notable highlights include a total revamp of InfoCenter, a new integrated Discovery, new notification bar, new search functionality, credential management, a new Procedure editor,  and even endpoint icon badges that will help teams keep themselves better informed of the ever-present exceptions to rules.  These features are on top of expanded support for Windows 8, Server 2012, iOS6, and OSX Mountain Lion.

All of the work has been focused around helping you better discover, manage, automate, and validate your systems management workflow.  Despite how “salesy” that last sentence may sound, it is true.  We are working hard around those 4 areas which are critical to sound ITSM regardless of your situation, be it MSP or enterprise.

To help you get a feel for 6.3 , we have a created a playlist of 6.3 Videos. Be sure to subscribe to our YouTube channel so you don’t miss the new videos we will be adding to over the next few weeks.

What new features are you most excited about?

 

 

Is your Kaseya server down because of Sandy?

With the massive amounts of destruction wrought by Sandy over the last 2 days, even some of the best data centers, server rooms and hosting environments have had some outages. If you are a Kaseya customer and have lost your Kaseya server we’d like to help if we can.

We can spin up a temporary Kaseya instance in our SaaS environment until you get your production server online. We have already done this for a few customers today.

Please call Customer Service @ (877) 926-0001 today and we can asses your situation to see if we can help.

Announcing Kaseya Network Monitor version 4.1

Kaseya integrated network monitoring

 

We’re excited to announce Kaseya Network Monitor (KNM) 4.1 is NOW available!

Join us on Tuesday, March 20th for a live webinar to see how KNM provides rich monitoring and reporting of almost any kind of network-attached computer or device. KNM 4.1 adds support for VMWare environments and is included as part of the standard product.

You’ll learn how KNM can:

  • Monitor VMWare environments (Supports ESX 4.1 & ESXi 5)
  • Verify SLAs for external cloud services
  • Alert when key services are down
  • View Toplists of key management indicators
  • Kaseya Network Monitor roadmap

Click here to register today!

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