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Petya May be the Worst Ransomware Ever

Ransomware has been wreaking havoc for years, locking up data and decrypting and releasing it only when money is paid, usually through Bitcoin.

Like any successful malware, new variants are based on the old ones, making it a snap for even amateur-hour hackers to tweak an old exploit and unleash it as new.

So now we have Petya, whose victims already include banks, airports, the metro in Kiev, and even Chernobyl radiation detectors. And this is only the beginning, as the malware is still very much in the wild. Continue Reading…

MSPs: Protect Yourself and Customer Endpoints Through Layered Security

PC consumers tend to feel to safe so long as they have antivirus protection in place. Some neophytes are comfortable even without having this modicum of protection.

As experienced IT pros, MSPs know better. Antivirus and anti-malware protection is important, but it is only one aspect of keeping MSP and client endpoints safe. Keeping both the provider and customer sides safe is essential. Customers need to be safe because that is what they pay you for – and your reputation is on the line. Continue Reading…

How IT Automation Can Benefit Your School: Build Efficiency While Staying in Budget

IT departments in elementary and secondary schools have many challenges unique to their environments. One fundamental issue is that these districts are locally funded, and budgets rarely increase by more than a meager percentage point or two.

Despite that, changes in educational approaches and the demands of parents and tech-savvy students mean that schools are constantly pressed to adopt cutting-edge technologies.

Technology has transformed learning, and nowhere is this more evident than in the work that students produce. Even primary school students create papers in Word, craft PowerPoint presentations, Photoshop pictures, and edit videos using Final Cut. Continue Reading…

WannaCry Ransomware Exposes Crisis of Unpatched Systems, Failure to Back up

 

Would it surprise you to learn that one of the most successful computer exploits in history happened against a vulnerability for which a patch already exists?

That’s just what happened with the WannaCry (also called WannaCrypt) ransomware attack that crippled hundreds of thousands of computers last Friday and continues to wreak havoc this week. Continue Reading…

Kaseya BMS – Taking ConnectWise Customers Even Before a New Version Arrived

Kaseya has reinvented the way to do Professional Services Automation (PSA) with the BMS solution. The idea is to offer PSA functions at a fraction of the normal cost with gobs of added value.

Now Kaseya has brought BMS to the next level with a brand new version that is still one-third the price of competitors’ alternatives. Continue Reading…

Guest Blog: Do You Have a Self-Fulfilling IT Marketing Attitude?

Two Kinds of Self-Fulfilling Prophecy

Your IT marketing strategy will both benefit and be harmed by the same thing: your attitude. Have you ever heard of a phenomenon called the “self-fulfilling prophecy?” In brief: you make it true by the terms which define it. Here’s an example of a self-fulfilling prophecy: “If you work hard and give it your best, you’ll do well.” By working hard and giving whatever “it” is your best, you’re very likely to succeed. But consider this: imagine a biased, jaded, one might even say post-modern Continue Reading…

Kaseya Launches Cloud Management Suite with Acquisition of Technology Leader Unigma

Kaseya continues its portfolio growth streak with this week’s acquisition of Unigma, which was announced at Kaseya Connect in Las Vegas.

The Unigma Cloud Management Suite is now a core part of Kaseya’s IT Complete, an architecture and solutions stack for MSPs and for IT groups in particular vertical markets, such as health care and higher education. With this stack, a vast swath of IT operations can be automated and secured.

As MSPs move their clients aggressively to the cloud, they need solutions to monitor and manage public cloud performance and conduct precise cost analysis. Continue Reading…

Guest Blog: Are You Harnessing the Law of Attraction for MSP Marketing Success?

Have you considered applying the Law of Attraction to your MSP marketing strategy? If you’re not aware of the concept that was made mainstream by the book The Secret, here’s a brief overview: the Law of Attraction states that whatever you think about and focus on the most will manifest itself. That means if you are constantly worried about losing clients or failing— that’s inevitably what will happen.

However, you can harness the power of the Law of Attraction to catapult you to success. How? By simply focusing on the positive and not allowing negative thoughts to ever enter into the equation. Instead of thinking about everything that could go wrong in your business, Continue Reading…

Kaseya Customer Q&A Series: Virginia Tech Taps Kaseya VSA to Streamline Operations, Tackle Tough IT Problems

Richard “Billy” Wesley, IT manager for the Division of Student Affairs at Virginia Tech has been relying on Kaseya VSA for over 5 years to help manage IT operations for his group.

This division oversees IT support for housing and dining and facilities and student services. Kaseya spoke with the 14-year university veteran about IT issues and the role that VSA plays in making things run smoother. Continue Reading…

Tech Talk MSP Blogs Attract Only Technical People!

If you take a closer look at MSP blogs, you’ll notice that they’re often Tech Talk style articles, written for technical instead of financial professionals. It makes much more sense, however, for MSPs to address business issues that appeal to CEOs and CFOs. Continue Reading…

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