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Category: IT Systems Management

GUEST BLOG: 5 Simple Ways to Thwart Ransomware

August 7, 2017August 11, 2017 doughanchett Leave a comment
It’s only summer, but 2017 is sure to be remembered as the year ransomware emerged from the shadows. With two high-profile, global attacks taking place just weeks apart in May and June, nearly everyone is now at least aware of...

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Powered Services Present Game-Changing Option for MSPs

July 31, 2017July 31, 2017 miguellopez Leave a comment
Today’s MSPs face a host of challenges when it comes to attracting new customers or finding new revenue streams to grow revenue from their current base. And with competitors also looking to grow their base, they need to think beyond...

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Sys Admin Day Celebrates those in the Trenches

July 28, 2017July 28, 2017 dougbarney 1 Comment
Sys Admins don’t exactly get the same appreciation as famous former presidents and prime ministers or war heroes. However, today, July 28, 2017, is a bit different. Today is SysAdmin Day, now celebrated for the 18th consecutive year. The creator...

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Kaseya Celebrates and Rewards Techies on SysAdmin Day 2017

July 26, 2017July 26, 2017 dougbarney Leave a comment
Friday, July 28 is the 18th annual SysAdmin Day. At Kaseya, we service two classes of admins — those who work within internal IT and those who are technicians at MSPs. We love both kinds! In honor of your work,...

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5 Features You Need in Your Software Management Solution

July 20, 2017July 20, 2017 miguellopez Leave a comment
Keeping operating systems and third-party software current is a vital step in ensuring your infrastructure is performing optimally and securely. For MSPs, this means keeping customers’ systems patched and up to date. With increasingly vicious ransomware attacks like WannaCry and...

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What’s Worse, an Insider or Outsider Threat?

July 19, 2017July 19, 2017 dougbarney Leave a comment
When IT pros think of hackers, images of young men sitting around a smoky room in Eastern Europe staring at monitors may come to mind. And yes, many hacks, especially large scale incursions, do come from organized groups of outsiders...

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Kaseya Powered Services – Authentication and Network Management in an On-Demand Box

July 13, 2017July 17, 2017 dougbarney Leave a comment
Kaseya today announced the fastest, easiest and most effective way for MSPs to deliver authentication and network management as a service. The new Kaseya Powered Services, known as Go-to-Market in a Box, include cloud-based on-demand versions of Traverse and AuthAnvil...

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Creating the Most Helpful Service Desk Possible

July 12, 2017July 12, 2017 dougbarney Leave a comment
If there is a bread and butter aspect to a successful MSP, it has to be the service desk. Here is where the rubber meets the road, client IT problems addressed, and is the focal point for how clients interact...

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GUEST BLOG: Can You Use a Psychologist’s Technique From Good Will Hunting to Make a Breakthrough With IT Marketing?

July 11, 2017July 11, 2017 davidwalter Leave a comment
The Importance of Morale IT marketing is a cutthroat game where personal feelings do not play into business decisions. No one's going to buy from your MSP because it will make your salespeople "feel good." They're going to buy based on shifting...

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Instant Access Taps Kaseya VSA, MSP to Perfect Mobile Workforce Management

July 6, 2017July 6, 2017 dougbarney Leave a comment
The relationship between an IT organization and its Managed Service Provider (MSP) is critical to efficient IT. Instant Access, an Australian supplier of aluminium scaffolding and elevated working platforms, works closely with MSP CustomTec on network support. The solution to...

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