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Category: MSP Tips

Instant Access Taps Kaseya VSA, MSP to Perfect Mobile Workforce Management

July 6, 2017July 6, 2017 dougbarney Leave a comment
The relationship between an IT organization and its Managed Service Provider (MSP) is critical to efficient IT. Instant Access, an Australian supplier of aluminium scaffolding and elevated working platforms, works closely with MSP CustomTec on network support. The solution to...

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Enterprise Management Associates (EMA) Finds Rich MSP Value in Kaseya Traverse

June 29, 2017June 29, 2017 dougbarney Leave a comment
When noted IT research firm EMA, Enterprise Management Associates, wanted to understand the value of Kaseya Traverse, it went to the best source it could find, a managed service provider (MSP) that bases client services on the network and cloud...

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P2 Technologies’ Switch to the Kaseya VSA RMM Keeps 40 Clients Happy

June 21, 2017June 21, 2017 dougbarney Leave a comment
Four years ago MSP P2 Technologies was having trouble keeping up with the dozens of companies for which it provides near total and sometimes total IT support and management. This crossroads led to a re-evaluation of its RMM choice, and...

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The Path to Next-Gen PSA Starts with Dispelling Migration Myths

June 16, 2017June 21, 2017 miguellopez Leave a comment
Professional services automation (PSA) poses a bit of a dilemma for many MSPs. While the functionality that a PSA tool provides may not contribute directly to revenue generation, it is vital to your business’ success. If you cannot accomplish back-office...

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Kaseya Offers Answer to MSP and Client Credential Cracking Woes

June 13, 2017June 15, 2017 dougbarney Leave a comment
Security has always been paramount for MSPs. But now that hackers are going out of their way to compromise service providers and use that foothold to attack clients, the need for protection has multiplied That’s why Kaseya today announced AuthAnvil...

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MSPs Beware: US Department of Homeland Security Warns Cybercriminals Are Attacking IT Providers

May 18, 2017May 18, 2017 dougbarney Leave a comment
Hackers go where the money, the control and the ability to inflict damage lie. An individual enterprise or SMB is a pretty good score. But a service provider that controls the IT of multiple clients is far more enticing. That’s...

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Guest Blog: Do You Have a Self-Fulfilling IT Marketing Attitude?

May 10, 2017May 10, 2017 davidwalter 1 Comment
Two Kinds of Self-Fulfilling Prophecy Your IT marketing strategy will both benefit and be harmed by the same thing: your attitude. Have you ever heard of a phenomenon called the "self-fulfilling prophecy?" In brief: you make it true by the terms which...

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Guest Blog: Are You Harnessing the Law of Attraction for MSP Marketing Success?

May 4, 2017May 4, 2017 davidwalter 1 Comment
Have you considered applying the Law of Attraction to your MSP marketing strategy? If you’re not aware of the concept that was made mainstream by the book The Secret, here’s a brief overview: the Law of Attraction states that whatever...

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The Secrets to MSP Sales Success

April 28, 2017April 28, 2017 dougbarney Leave a comment
Probably the single most important aspect of running a business is sales. Sales are the life-blood of the business:  without sales you don’t have customers; without customers, you don’t have a business. And it doesn’t matter if you’re talking about...

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Tech Talk MSP Blogs Attract Only Technical People!

April 26, 2017April 26, 2017 davidwalter Leave a comment
If you take a closer look at MSP blogs, you'll notice that they’re often Tech Talk style articles, written for technical instead of financial professionals. It makes much more sense, however, for MSPs to address business issues that appeal to...

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