There is no shortage of IT maturity models, which are guidelines on how to create and optimize a progressive IT infrastructure.
These models were devised years ago when big consulting firms and integrators such as IBM and Electronic Data Systems Corp. (EDS), now owned by HP Enterprise, analyzed the operations of large enterprises. They would then craft a detailed plan to simplify IT and make it more efficient and productive.
Microsoft even jumped in a decade ago with its Infrastructure Optimization (IO) framework, a maturity model largely focused on making Microsoft shops more modern.
None of these approaches fit the bill for small and mid-sized businesses (SMBs). And it is SMBs that need this kind of help the most. That’s why Kaseya developed an IT Management Maturity Model specifically for companies ranging from less than 50 to up to 3,000 employees.