Kaseya Connect 2013 is here and no matter where you are we have a way for you to learn, connect, and explore the largest Kaseya user conference ever!

Watch the LIVE stream so you don’t miss any of the latest insights from Kaseya executives, product and industry experts.

Throughout the conference there will be opportunities to discuss and network both in person and online with the very best MSPs and IT professionals in the world so don’t be shy. You don’t want to miss out.

There’s lots of way to follow the latest:

• Follow @KaseyaCorp on twitter
• Use the #KaseyaUC hashtag
• Sign up for daily blog updates
• Check us out, and LIKE us on Facebook
• Share your experience on LinkedIn
• Don’t forget to add us to your circles in Google+
• We’ll be tracking the work AND the play on Instagram
• Or, you can always send photos to KaseyaUC@kaseya.com

No matter where you post/share during the show be sure to use #KaseyaUC so that we can all learn and experience Kaseya Connect 2013 together!

2013 is shaping up to be a strong year here at Kaseya. Version 6.3 brings IT automation to a whole new level. The new Discover module, included with every 6.3 system, takes LanWatch to the next level by consolidating all discovery techniques into a single, easy to use automatic tool.

• Scans multiple subnets
• Pass 1 quickly discovers all devices
• Pass 2 deep scans each discovered device and automatically classifies them
• Automatically deploys agents
• Automatically maintains and monitors based on classification via policy

The notification bar, at the top of every screen, tracks open tickets, alerts, system issues, messages, and much more. Get quick status and calls to action without interrupting your current working screen.

As you work, imagine a phone call comes in from one of your users. Quick Search, in the upper right hand corner of the notification bar, finds that user’s machine instantly by typing in any piece of information about the user including: name, phone number, company, etc. Quick Search checks over 30 fields allowing you to find that machine before the user can even describe the problem. And of course both Quick View and Live Connect are directly accessible from the search results.

Don’t forget to sign up for this year’s Kaseya Connect conference in Las Vegas from April 29th through May 1st. As always, the event is packed with information and loads of fun. The conference includes:

• Pre-conference in-depth Kaseya training
• Best practice sessions
• Industry Expert labs
• Sneak peek at what’s coming
• As a special treat this year we have Sugar Ray Leonard as a guest speaker.

In addition, take advantage of great networking opportunities with the Kaseya team and your peers. This event always sells out so register today!

Last year Kaseya developed the Industry Experts Program to help our customers build stronger businesses. Kaseya knows that it takes more than award winning IT Systems Management software to grow your business and that not all businesses need the same thing at the same time. With that in mind, we created an ecosystem of subject matter experts to help you prosper and grow at any stage.

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We all have to deal with passwords.  It would be a safe bet to say that while that an average worker today has at least 7 different passwords just to complete their daily tasks, the average IT pro has at least 4x that many.  We enjoyed this little cartoon on passwords….have a great weekend!

Kaseya has a great feature to help you manage all those credentials, securely.

Its a powerful feature that allows for secure credentials to be stored and access to those credentials to be tailored for the roles and scopes of your users inside Kaseya.  No more techs keeping their own little lists of passwords for everything from the core internet router to the CEO’s screensaver.

Check out more cartoons from http://xkcd.com

10. Vegas baby! Don’t worry its a dry heat.

9. This year’s Partner Pavilion is filled to the brim with over 25 key industry vendors.

8. Jump start your Kaseya certification with pre-conference training.

7. Get meaningful business advice exclusively for you from our Industry Experts.

6. A chance to network with over 700 of the world’s top MSPs and IT professionals.

5. Party at the House of Blues, Kaseya style!

4. One on one access to Kaseya product experts in our lab.

3. Over 40 impactful technical and business focused sessions.

2. Be inspired to dream big with our feature speaker, Sugar Ray Leonard!

1. No better place to learn how to take your business, your career, and your IT operations to the next level!

We are thrilled with the plans for Kaseya Connect 2013!  We have a great agenda with lots of fantastic learning and networking opportunities.   We also have our 2nd Annual Charity Golf Tournament on Sunday! So if you like to swing the clubs, don’t forget to sign up for the golf tournament during your conference registration.

To give you even more flexibility we’ve separated our conference fee from the hotel fees.  We still have a block rooms at a discounted rate in the Four Seasons but if you’d like to book your own hotel accomodations feel free.

So what are you waiting for?

Go register today!

Early bird discount ends March 15th!!

As I look forward to a busy year with all we have planned, I’m struck by the progress of 2012 and the critical role that our customer and partner communities played in making it happen.

The road to perfection is constant improvement. I’m not sure we ever get there, in any business let alone the software business, but constant improvement is not only attainable, it is imperative. That imperative is attained through focus on customer satisfaction, through open dialog with customers, through involvement in the industries and markets that we participate in, and through careful attention to the best practices in every discipline that get stitched together to bring world class products and services to market.

2012 was a year where Kaseya, together with our customers and partners, made great progress. This is evident in the release of our latest products, highlighted by version 6.3 of our platform. It is evident in the continued improvement of our customer support. It is evident in the programs that we put together to bring our Kaseya ecosystem closer together. It is evident in the increase in Kaseya Certified Engineers. What is critical to keep in mind is that all of this was done in concert with the outstanding community of users and partners that make up Kaseya. Kaseya is not about the company itself, rather it is about that community that extends around the globe and through all aspects of the markets we serve and the people and organizations that make up that ecosystem.

Kaseya Connect 2013 is coming up in a few short months. It is an event dedicated to moving our ecosystem forward on that journey of constant improvement. It will be held at the Four Seasons Hotel and Spa in Las Vegas, from April 29th through May 1st. I hope that you will all consider this in your planning for this year. In fact, we are already a month ahead of last year in terms of registrations, and last year was the biggest event yet. We expect about 750 attendees and a program that covers everything from product news and details, to hands on demos, to educational opportunities, and to programs and product offerings from our third party and industry expert partners. Most importantly it provides an opportunity to network with the other attendees and Kaseya staff.

The ability to network might be the most compelling outcome of the event. The feedback we get at Kaseya Connect is truly invaluable. Last year we discussed and demonstrated our upcoming release, version 6.3. As a direct result of the input received at the show, we made several changes to the product and many key modules. We added Credential Management, Quick Search and an ability to flag special case computers through the incorporation of the Icon Badge. Additionally, there were changes to reporting, Service Desk and Discover that can all be attributed to customer input.

Last year I wrote about customers being our number 1 priority. With that as the mantra, we all worked together to make 2012 a memorable year of advancements. You are all a part of Kaseya, and we love working with you. I look forward to welcoming a record number of you to Kaseya Connect this year!

2013 has already been a busy and exciting year here at Kaseya.  We are quite proud of the latest release of Kaseya, which has garned thanks, praise, and a few high-fives from customers, third parties, and industry experts.  This release came to market with more extensive customer collaboration and testing than ever before.  It is certainly something we are proud of and has been very well received.

It is always encouraging to have key market research companies and analysts notice what we’ve been working hard to do.  Here are  quotes from EMA and IDC:

“Since its inception, Kaseya has been committed to unifying IT management to address the most critical enterprise requirements from a single centralized interface,” noted Steve Brasen, managing research director at Enterprise Management Associates. “The capstone, on a series of significant enhancements introduced to the product set in the last year or so, is the release of Version 6.3 of the Kaseya framework which consolidates the management experience through improved integration, functional enhancements, and the simplification of key support practices.”

“The Kaseya v6.3 release reflects the company’s understanding of customer needs,” according to Robert Young, research manager, IDC. “IT administrators are becoming increasingly challenged with managing complex and demanding environments. Kaseya has responded to these challenges with product enhancements that provide IT professionals with consolidated and customizable discovery, automation, and reporting capabilities, enabling them to more effectively manage a wide range of IS resources and helping to deliver reliable and efficient services to business users. “

Whenever customers give us feedback, we treat it as an opportunity.  An opportunity to learn, to understand the real needs of real users, and an opportunity to advance Kaseya features and functionality for customers today and for customers in the future. Here are some quotes from customers highlighting just a few of the new features in this latest release:

“The continued enhancements to the Kaseya Policy Management and comprehensive integrations with additional modules has provided a much stronger foundation for consistent rollouts across multiple client sites with minimal effort on our support staff,” said Bryan Greene, president, Adaptive Technology Group, LLC.

“The newly enhanced reporting engine makes creating reports simple yet comprehensive, allowing us to assemble the right data in a way we need for ourselves and our clientele,” said Jory Lane, president, Epic Technical Solutions.

“You asked… Kaseya answered. Kaseya v6.3 includes a ‘Standard Content Pack’ full of predefined procedures, monitor sets, reports, and policies to help you hit the ground running,” said Scott Brown, president, TimbukTech. “And now with an extremely robust all-in-one installer, no longer do you have to download individual installers for each module or update. It also includes many autocheck & auto fix features to help ease the installation process and verify proper server configuration. It is like an installation wizard on steroids.”

“Today, Kaseya unveils greater sophistication and refinement within our product portfolio that delivers on the power and value of truly integrated IT management services,” said Bob Davis, chief marketing officer at Kaseya. “Our current customers as well as those new to Kaseya will appreciate the across-the-board enhancements we have made to save time, lower costs and improve productivity.”

As we jump headlong into 2013, we would like to thank you for being with us through 2012! Whether you’ve been a long time Kaseya customer or you just joined us this year we thank you!  As a company we are thrilled with all the things we have planned for 2013.  Exciting products will be here soon, but today I want to give you, our loyal readers and customers, a challenge for 2013.

So often I hear customers say things like, “Wow, I didn’t know that could be done, but there it is!” or “This functionality has been here all along?” or even “Why didn’t someone tell me that Kaseya could do that?”  These statements reveal a lot about our product.  It is truly a framework which can be leveraged to accomplish a ridiculous number of things. We are going to be working hard in 2013 to help you see the potential inside the products we offer so that you know more about them and the potential waiting to be unleashed, but this post is about you taking control of your daily systems management life.

Here’s the challenge to you, our Kaseya customers:

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