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MSPs: Protect Yourself and Customer Endpoints Through Layered Security

PC consumers tend to feel to safe so long as they have antivirus protection in place. Some neophytes are comfortable even without having this modicum of protection.

As experienced IT pros, MSPs know better. Antivirus and anti-malware protection is important, but it is only one aspect of keeping MSP and client endpoints safe. Keeping both the provider and customer sides safe is essential. Customers need to be safe because that is what they pay you for – and your reputation is on the line. Continue Reading…

How IT Automation Can Benefit Your School: Build Efficiency While Staying in Budget

IT departments in elementary and secondary schools have many challenges unique to their environments. One fundamental issue is that these districts are locally funded, and budgets rarely increase by more than a meager percentage point or two.

Despite that, changes in educational approaches and the demands of parents and tech-savvy students mean that schools are constantly pressed to adopt cutting-edge technologies.

Technology has transformed learning, and nowhere is this more evident than in the work that students produce. Even primary school students create papers in Word, craft PowerPoint presentations, Photoshop pictures, and edit videos using Final Cut. Continue Reading…

MSPs Beware: US Department of Homeland Security Warns Cybercriminals Are Attacking IT Providers

Hackers go where the money, the control and the ability to inflict damage lie. An individual enterprise or SMB is a pretty good score. But a service provider that controls the IT of multiple clients is far more enticing.

That’s why service providers such as MSPs must take special care. If your systems are cracked, criminals can gain control of all your clients. Your reputation and business could be gone in an instant. And your clients could fare just as badly. Continue Reading…

WannaCry Ransomware Exposes Crisis of Unpatched Systems, Failure to Back up

 

Would it surprise you to learn that one of the most successful computer exploits in history happened against a vulnerability for which a patch already exists?

That’s just what happened with the WannaCry (also called WannaCrypt) ransomware attack that crippled hundreds of thousands of computers last Friday and continues to wreak havoc this week. Continue Reading…

MSP Tightens Passwords, Boosts Revenue with AuthAnvil Multi-Factor Authentication

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Most managed service providers (MSPs) base their core business on managing remote systems through a remote monitoring and management (RMM) solution.

But smart service providers are adding complimentary services on top of this, and multi- and two-factor authentication (2FA) is one of the more fertile areas.

New Zealand MSP Computer Concepts Limited (CCL) knew its clients were worried about security after hearing about the massive breaches experienced by Target, Anthem, Home Depot, and others. Continue Reading…

Massive iCloud Hack Shows Criticality of Strong Authentication

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Apple has a reputation for building secure systems. The Mac is still far more hack proof than PCs, and the iPhone being a closed system has not been hit with a plethora of malware.

The iCloud had much the same reputation – until this week.

Hackers reportedly successfully compromised millions of iCloud logins. The hackers, dubbed the Turkish Crime Family (but ironically based in London), then demanded Apple given them $100,000 in iTunes cards. This is a takeoff on ransomware. Instead of locking up data and demanding money, the bad guys steal data and want cash for its return. The group has been trying to extort money in return for the log ins from other companies as well. Continue Reading…

CompTIA Predicts Strong IT Growth, Cloud Getting Stronger and Security Not Getting Better

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Channel advocacy group CompTIA tracks the MSP market as well as the overall IT space. News for the latter is good, though the growth is not exactly stunning. One item the group tracks in their annual IT Trends Analysis survey is what they call “Business Confidence”. According to the execs surveyed, the economy is in good shape and IT pros have a positive outlook.

Meanwhile growth is healthy, but nowhere the double digits that characterized the 1980’s and 1990’s. In fact, CompTIA expects 4.1 percent growth globally this year, creating a $3.5 trillion market. Continue Reading…

Kaseya Partners with Webroot to Help MSPs Offer Total Endpoint Security

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Security is the No. 1 issue MSPs face today, and keeping client endpoints safe is paramount. Providers that rely on Kaseya VSA now not only have Webroot SecureAnywhere fully integrated with the RMM, but they also can purchase this endpoint protection directly from Kaseya. Continue Reading…

Data Breaches – How MSPs Can Look Out for Clients and Themselves

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Data breaches are one of an organization’s biggest nightmares. Not only are your systems compromised, but precious data is taken. In an upcoming webinar, Kaseya and security partner Ease Technologies detail how MSP and client data can be protected to ward off breaches.

MSPs have two types of data and network access to protect – their own and that of their clients. There have always been threats to both, but nowadays hackers are largely after data – and date breaches are becoming more serious every day. As an MSP, your business is protecting client data. Do it right and you gain your client’s trust, longer contracts, and great word of mouth. Fail, and the relationship is lost forever.

Is there anything worse? Sure. Having your operations cracked, which could give the bad guys the keys to your clients’ kingdoms. Continue Reading…

Why SMBs and MMEs Can’t Rely on the Perimeter, but Need Layered Security

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In a recent eBook, Best Practices To Protect Your Company’s Data and Infrastructure Through Layered Security, Kaseya and Kaspersky Lab detailed what SMB and MME IT shops can do to truly protect themselves.

The basics offer frontline protection. Firewalls, antivirus, anti-malware, and password policies are a great start. The bad news is that the bad guys have been either cracking or bypassing these defenses for years. It’s old hat. Continue Reading…

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