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Remote Access Work Systems Cut Business Costs

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In these competitive times, businesses have to do what they can to trim the fat and cut costs. This is often an unpleasant process. Cutting costs can mean laying off employees, reducing benefits packages, or moving to smaller or less appealing offices. All too often, reducing business expenses means getting rid of the things that make employees happy and productive. For that reason, cuts can hurt a business more than help.

But that doesn’t have to be the case. Some cost cutting solutions save businesses money without reducing employee numbers or worker satisfaction. In fact, what I’m talking about can boost worker happiness and productivity! Continue Reading…

Two-Factor Authentication: Double your Defense Against Hackers

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With the ever aggressive advancement of digital crime from cyber-thieves, and the increase of Internet fraud, companies now fully recognize the importance of high level security. Many businesses know they can’t completely protect their workers’ usernames, passwords and logins through traditional, largely manual means. The companies that really get this use two-factor authentication (2FA) as a defense against hackers trying to gain access to online accounts and company servers. Continue Reading…

Secure Your Critical Cloud ERP and CRM Data Straight to the Last Mile

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In the early days of the cloud, IT worried about security. After all, if your data isn’t in your own hands, how do you know it’s safe?

Fortunately, it is cloud vendors’ business to make their systems secure and they have layers of professionals and security tools to do so. Today, one could reasonably argue that cloud services from reputable providers are safer than in-house applications.

Safer yes, within the confines of the provider’s infrastructure. But there is one key area of vulnerability – end user access. In order for cloud services such as ERP or CRM to provide business value, your end users, and sometimes even your partners, need to access the system, get at the data, and update records. If a hacker gets the keys to this kingdom, they can see what your end users see, steal your data, or corrupt the system. Continue Reading…

Lessons from Yahoo Data Breach Debacle: How to Block Breaches and Minimize Their Damage

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While Denial of Service (DoS) attacks and disabling malware are IT nightmares, what really keeps IT pros (and the execs they report to) up at night are data breaches. And that means a lot of restless nights. These breaches are growing in number and impact.

If you have any doubt, look at what just happened to Yahoo! This December, the tech giant disclosed that over 1 billion accounts were compromised. The crazy thing is this hack happened some three years ago! And hackers gained a treasure trove: customer names, birth days, phone numbers, as well as their encrypted passwords and encrypted security questions, which serve as a second layer of authentication. Continue Reading…

Why Is Cloud Backup So Hot? Six Lofty Reasons

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Cloud storage is an everyday thing for many consumers, what with Google Drive, Apple Cloud, Microsoft OneDrive and more. On the backup side, there’s an array of consumer services, and some of the more primary storage solutions can be maneuvered into serving as backup.

Businesses looking for backup need heartier solutions. And for years that answer was tape backup. Continue Reading…

Protect Your Clients’ Data―and Your MSP―with Layered Security

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As an MSP, you have been long aware that your clients need to increase and standardize their IT security defenses to decrease the risk of cyberattacks and possible regulatory fines.  However, did you know that new regulations could extend this risk to your own business?

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), which starts to roll out in 2017 and goes into full effect in May 2018, Continue Reading…

Security is an MSP’s Job One

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Security is by far the toughest challenge faced by end user organizations today — which is why so many small- and medium-sized businesses (SMBs) choose to outsource their security to managed service providers (MSPs). SMBs simply can’t afford the security personnel expense (security experts command top salaries) and don’t have the time to do the constant and detailed work it takes to maintain a safe environment. Nor is this a strategic endeavor for busy SMB IT shops.
Continue Reading…

Happy Birthday, PCI Council! Unfortunately, Compliance Is Not Enough

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To honor the Council’s 10th birthday―and just in time for a new retail holiday season― let’s look back on how retail security challenges have intensified over the past decade.

The PCI Council’s inaugural year coincided with one of the first highly public, holiday-season retail breaches when, in December 2006, retailer giant TJX acknowledged that they had been the victim of a major breach, stemming from an insecure wireless network that was easily attacked by Continue Reading…

The Beauty of Managed, Automated Security for IT

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Security has gotten too complex for an SMB IT staff to fully manage without help. The threats posed by cybercriminals are worse than ever, and the damage that they do is unparalleled. Keeping up is tough enough. Staying ahead seems near impossible.

Security is Job One

As a member of the IT department, your most important function is to protect the network and safeguard your organization’s critical data. While down servers and unstable applications can make your department look bad, the most visible failure is a security breach. That’s ‘heads rolling’ territory.

Security is also a visibility issue for companies who see their reputation and business possibly ruined due to breach publicity.

These fears are what makes security the number one priority for business leaders and the top way they judge IT.

Meanwhile most SMB IT staffs don’t have the time, budget, manpower or the tools to handle security in an optimum way.

So what’s a responsible IT department to do? Continue Reading…

Turn Managing Office 365 from Bear to Breeze

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Microsoft Office 365 sounds like a piece of cake to install and use. And for a single end user, it can be. But just try and move an entire shop, even a small one, over to the Microsoft productivity cloud suite. The management difficulties can be shocking.

Part of the problem is the administrator skills needed for on-premises Microsoft Office are almost exactly the same as those required for Office 365 – which translates into  a deep mastery of PowerShell scripting and Active Directory. This comes as quite a surprise to many Office 365 customers.

The result? Some customers looking to move to the cloud opt for Google Apps, and live with far fewer features, rather than tangle with the management beast that is Office 365.
Continue Reading…

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