Tag Archive - Automation

How IT Automation Can Benefit Your School: Build Efficiency While Staying in Budget

IT departments in elementary and secondary schools have many challenges unique to their environments. One fundamental issue is that these districts are locally funded, and budgets rarely increase by more than a meager percentage point or two.

Despite that, changes in educational approaches and the demands of parents and tech-savvy students mean that schools are constantly pressed to adopt cutting-edge technologies.

Technology has transformed learning, and nowhere is this more evident than in the work that students produce. Even primary school students create papers in Word, craft PowerPoint presentations, Photoshop pictures, and edit videos using Final Cut. Continue Reading…

Kaseya Customer Q&A Series: Virginia Tech Taps Kaseya VSA to Streamline Operations, Tackle Tough IT Problems

Richard “Billy” Wesley, IT manager for the Division of Student Affairs at Virginia Tech has been relying on Kaseya VSA for over 5 years to help manage IT operations for his group.

This division oversees IT support for housing and dining and facilities and student services. Kaseya spoke with the 14-year university veteran about IT issues and the role that VSA plays in making things run smoother. Continue Reading…

MSP Exclusive: John Morris from Spark Alliance Talks About Ditching ConnectWise for Kaseya’s Next Generation PSA

spark.alliance.qa.big

John Morris is CEO of Spark Alliance, an MSP based in Central California. Morris was a ConnectWise customer before successfully adopting Kaseya BMS.

Recently Morris spoke with MSPmentor about the economic value of BMS based in part on its low pricing, telling the web site “I don’t want to spend more than I need to run my business.” That is only part of the value. Morris also argued the importance of increasing business efficiency and increasing the speed of both closing deals and getting paid after the work is completed.

Kaseya spoke with Morris about the value of the next generation PSA solution and a little bit about what MSP 2.0 means to him. Continue Reading…

Kaseya Partners with Webroot to Help MSPs Offer Total Endpoint Security

Kaseya-Webroot-Integration-blog

Security is the No. 1 issue MSPs face today, and keeping client endpoints safe is paramount. Providers that rely on Kaseya VSA now not only have Webroot SecureAnywhere fully integrated with the RMM, but they also can purchase this endpoint protection directly from Kaseya. Continue Reading…

Why You Shouldn’t End 2016 Without an IT Audit

eoy-audit-blog-big

The end of the year is filled with lots of last minute work – and plenty of employee time off.  Not a good combo. So it’s easy to let things slide. But one item you should not neglect is a year-end IT audit.

Maybe you do this every year and are only now putting it off. Perhaps you’ve never done one and aren’t looking forward to the effort. In either case, we hope you reconsider. While it seems like a lot of work, the time you put in the next few weeks will pay dividends. And with the right technology solution, the time spent can be inconsequential. Continue Reading…

How Higher Education IT Pros Can Ace the Distributed Endpoint Management Test

higher-ed-it-blog-big

IT pros in higher education are faced with challenges peers in other industries don’t usually worry about. In education, there are multiple constituencies which adds to management complexity, including administration, faculty, researchers, an ever-changing student body, and alumni and donors.

Beyond that, most colleges are non-profits, so budgets are always an issue. At the same, competition for students means that costs must be kept low, while at the same time the schools must embrace new technologies that provide competitive advantage.

The last two items, keeping costs in check and driving innovation are the tricky ones. That’s because too many higher education IT pros are constantly chasing down current problems, just trying to keep the wheels turning properly, and don’t have the time to explore new technology options.
Continue Reading…

Automation Exchange — MSPs’ Secret RMM Weapon

automation-exchange-blog-big

When you buy a car you might ask your auto enthusiast friends for advice. When it comes to maximizing the use of your RMM, wouldn’t you want the same kind of expertise from your MSP peers?

That help and insight can come from a community of trusted MSPs that are willing to share real world automation solutions they’ve come up with.

Automation is the name of the RMM game, but it can take come clever scripting and templating to apply automation to more than just common routine tasks. And out-of-the-ordinary tasks often benefit the most from automation. Continue Reading…

Best of Breed vs. Closed, Integrated Solutions: The 1990s Called and Want Their Debate Back

third-option-big

In a recent blog, I explored how it’s no longer enough for MSPs to have RMM solutions that enable ‘automation.’ Today’s MSP 2.0 world requires powerful, easily customized policy-based automation.

In this blog, I want to discuss another long-held assumption about technology that no longer holds true ─namely, the idea that an MSP has to choose between selecting a series of best-of-breed solutions or committing to a closed, integrated solution set.

On the one hand, the old story goes, you invest in point solutions that are the best fit for your business’ particular needs, but then pay the price with suboptimal integration and interoperability between and among these technologies.  Or, on the other hand, you bite the bullet and commit to one vendor’s offerings.  That way, you sacrifice the ‘best fit’ but can be confident that the systems all work together seamlessly.
Continue Reading…

Small Banks and Credit Unions Don’t Have to Face Risks Alone

finance-risk-management (2)

If banks and credit unions didn’t understand the importance of Risk Management before, they all got quite the wakeup call during the financial meltdown of 2007-2008.

After that catastrophe, banks tightened the reins due to massive losses. At the same time, regulators became far more diligent, and were suddenly armed with thousands of new rules to enforce. Talk about a Risk Management mandate.

The definition of Risk Management for banking is pretty straightforward: you find the risks, assess them, and then prioritize. Once so defined, you figure out what resources you need to monitor risks, and minimize the chances that risks turn into harm. Continue Reading…

How To Turbocharge Profits with Policy-based Automation

turbocharge blog

The case for automation to enable efficient, effective and proactive IT management seems unassailable.

By applying IT automation to core IT functions, you can save a significant amount of time and money. Did you know that 40% of the time spent fixing a problem is analyzing and isolating the root cause? At the same time, 75% of most IT budgets simply go towards maintaining the status quo and keeping existing systems running.

What is automation, you may ask.  It is really anything that allows an MSP technicians to be more productive by, for example, being able to repair a problem in a fraction of the time it took before. In addition, since many issues are fixed quickly, Mean Time to Recovery (MTTR) improves and many problems are cut off at the pass and resolved before they impact end users.

Enterprise Management Associates’ (EMA) primary research has determined that MSPs and IT groups that implement automation reap many benefits, Continue Reading…

Page 1 of 612345»...Last »
-->