IT pros in higher education are faced with challenges peers in other industries don’t usually worry about. In education, there are multiple constituencies which adds to management complexity, including administration, faculty, researchers, an ever-changing student body, and alumni and donors.
Beyond that, most colleges are non-profits, so budgets are always an issue. At the same, competition for students means that costs must be kept low, while at the same time the schools must embrace new technologies that provide competitive advantage.
The last two items, keeping costs in check and driving innovation are the tricky ones. That’s because too many higher education IT pros are constantly chasing down current problems, just trying to keep the wheels turning properly, and don’t have the time to explore new technology options.